1. Introduction

Welcome to Oneway Taxi Services (“we,” “us,” or “our”). Your privacy is important to us. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you use our services via our website (onewaytaxiservices.com) or mobile application (“Service”). By using the Service, you consent to the practices described in this policy.

2. Information We Collect

• Personal Information You Provide

  • Contact Details: Name, phone number, email address—collected during registration or booking requests.

  • Payment Details: Credit/debit card, UPI, net banking, or wallet details (if applicable), typically processed by a third-party.

  • Booking Info: Pickup and drop-off locations, date/time, number of passengers, any special requests.

• Automatically Collected Data

  • Device & Usage Data: Browser type, IP address, device identifiers, operating system, referring sources.

  • Location Information: General or real-time tracking during rides (with user consent).

• Optional Data

  • Feedback & Reviews: Ratings, testimonials, or communication you share with customer support.

3. How We Use Your Data

We use your data to:

• Process and confirm bookings, calculate fares, and manage ride logistics.

• Provide customer support and respond to inquiries.

• Send booking confirmations, notifications, updates, or promotional messages (with your consent).

• Improve our Service, including features, routes, functionality, and user experience.

• Monitor, prevent, and address fraud or security risks.

• Comply with legal obligations or respond to lawful requests.

4. Data Sharing & Disclosure

We may share your data with:

• Service Providers: Payment processors, SMS/email delivery services, cloud hosts, analytics platforms—all bound by confidentiality.

• Business Transfers: Entities involved in acquisitions, mergers, or asset sales, with appropriate safeguards.

• Legal & Security: Authorities when required by law, or to protect user rights and safety.

• Your Consent: We’ll seek your explicit approval before using your data for optional or third-party purposes like marketing.

5. Cookies & Tracking Technologies

We use:

• Cookies and similar tools for authentication, personalization, and analytics.

• Third-party analytics, such as Google Analytics, to optimize our offerings.
  You can manage cookies via your browser settings or opt-out through services like Google Analytics Opt-Out Browser Add-on.

6. Your Choices & Rights

Depending on applicable law, you may:

• Access, correct, update, or delete your personal information.

• Withdraw consent where previously granted.

• Object to processing for marketing purposes.

• Request data portability, if applicable.

To exercise these rights, contact us at: bhaveshahir7099@mail.com.

7. Data Retention

We retain your personal information only as long as necessary to:

• Provide and improve our Service.

• Comply with legal, tax, or accounting requirements.

• Resolve disputes or enforce agreements.

8. Security Measures

We implement reasonable safeguards such as:

• Encryption (SSL/TLS) in transit.

• Secure hosting and firewalls.

• Access controls limiting data to authorized personnel only.
  However, no system is foolproof. Please notify us immediately of any suspected security issues.

9. Third-Party Links

Our Service may contain links to other sites or services (e.g., for payment or mapping). This Privacy Policy covers only our offerings, not these external sources. We recommend reviewing their individual privacy policies.

10. Children’s Privacy

Our Service is not intended for children under 13 (or applicable age). We do not knowingly collect data from minors. If discovered, such information will be promptly deleted.

11. International Transfers

If we operate internationally or store data overseas, your information may be transferred to countries with different privacy laws. We ensure appropriate protections (like standard contractual clauses) are in place.

12. Policy Updates

We may update this policy to reflect changes in our practices or legal requirements. Changes will be posted on this page with a revised “Last Updated” date.

Last Updated: 21 August 2025

13. Contact Us

If you have questions or concerns:

Oneway Taxi Services Email: bhaveshahir7099@mail.com Address: Kuvadva Road, Rajkot, India